CUSTOMER CARE: COVID-19
Update 23rd June 2020
NEW YORK REOPENING – 23rd JUNE
We are delighted to be able to welcome you back to our New York store, from Tuesday 23rd June. We are still offering outreach appointments for new suit orders, within the Manhattan area, and virtual consultations for those who prefer not to attend in person. However, we have a host of measures in place to ensure the health and safety of both staff and customers visiting our shops.
Virtual appointments are available for new garments, via telephone or video platform. We will guide you through the entire process, from garment type and cloth selection (via swatches being sent), through styling options to finishing touches. Book via the contact page.
Clear out the old, prepare for the seasons ahead and fill any of the gaps in between. Book a consultation via email to firstname.lastname@example.org.
Web Shop & Online Orders
We are operating in line with advice from local authorities and the World Health Organisation, ensuring all appropriate health and hygiene standards are adhered to in respect of processing, packaging and shipping orders.
We will continue doing our utmost to serve our customers to the highest possible standards throughout this entire period of uncertainty and change. Please don’t hesitate to get in touch with us if you have any queries or concerns. Most importantly, we wish you all continued good health and hope to see you soon.